About Mel
With over 15 years experience in real estate, Melissa is passionate about property and people. Her time spent as a flight attendant means she excels in customer service, is worldly, open and grateful, and has incredible patience. Priding herself on being always one step ahead, Melissa is consistent and has a positive attitude in all she does. Genuinely caring of others and their needs, she strives to do her best in all things. These qualities bring an extraordinary wealth of support to the team and their clients. When she's not at Mid Mountains Real Estate you'll find her having the best time she can with her greatest passion - her family.
Mel Haines
Senior Property Manager
Contact Details
Mobile
Phone
What People Are Saying About Mel
  • Whilst being a client of Mid Mountains Real Estate we experienced a level of professionalism, courtesy and understanding rarely received in the rental market. We have no hesitation in recommending the owners Phil and Mel to anyone in the market to buy or rent a property. It warms the heart to know that this business exists. Sincerely, Mercedes Young and Reggie Norton.

    Mercedes Young
  • We rented with Mid Mountains Real Estate and honestly our experience was exceptional. Our property manager, Mel, consistently exceeded expectations. She responded to all inquiries and issues so quickly, maintained clear communication throughout our tenancy, and ensured we were kept informed. The entire Mid Mountains Real Estate team were so lovely and helpful, highly recommend!

    Alexandria Eiffler
  • We’ve been with Mel, Phil and the team for a couple of years now and they’ve been really helpful and a pleasure to work with. Thanks everyone!

    Mavoureen Murray
  • We have been clients of Mid Mountains Real Estate for a few months, and we cannot fault them. Mel is so lovely to deal with, and is always prompt in replying to emails and fixing issues. I would undoubtedly recommend their services!

    Katie Bykoff
  • I wish we had have been able to find a rental through Mel and Phil while recently searching. We needed somewhere urgently. I highly recommend Mel and Phil for their honesty and understanding of peoples circumstances. Mel and Phil were both really helpful and understanding of our situation. They are personable, respectful, down to earth and have great people skills which is really helpful in stressful circumstances such as ours. We need more real estate agents like Mel and Phil. Thank you for your help. We may need your help depending on our new property manager.

    Liz Murray
  • Mel and her team have been fabulous for our special needs son. They were able to find him a rental and have been respectful and courteous to his needs. They are great people as well as very professional.

    Mick
  • Best agent in the mountains. They are always reliable, honest and helpful!

    Chris Moses
  • Great service, great team, highly recommend Mel, Phil and the team at Mid Mountains Real Estate.

    Susan Verhoeven
  • Absolutely amazing real estate agency!! The people there are FABULOUS! Especially Mel, who got us into our first rental. She is super friendly, helpful, and approachable! We couldn’t be happier!

    Ava Rose
  • Mel has been wonderful managing our property! She has made the whole process so easy, from set up to finding excellent tenants. She is diligent, and friendly, and it feels like she cares not only for us as landlords, but for our tenants too (which is important to us). Nothing is too much trouble! I highly recommend using Mid Mountains Real Estate for property management!

    Rachael Bryant
  • Mel was such a delight to deal with whilst leasing with Mid Mountains Real Estate. Polite, professional and friendly. I would highly recommend Mel and her team to anyone seeking property solutions - renting, buying or selling.

    Rebecca Lambert
  • Phil and Mel have been wonderful agents, they really care for their tenants and do everything they can to help especially in tough times. Great communicators and always on the ball regardless. My son and I Couldn't be happier with them! well done guys.

    Veronica Cunningham
What clients are saying about us

Wish we could give Phil 6 stars From the first meeting with Phil to the settlement of our house , Phil and his team have been beyond exceptional. Very willing to help and even offering advice and knowledge at any time of ... more
5
REA Verified Verified review
Phil was very engaging, obliging, honest in his appraisal of our property and worked hard to get us a great result. I would thoroughly recommend him and his team to anyone looking to sell in the Blue Mountains. Thanks Ph ... more
5
REA Verified Verified review
Phil and the team at Mid Mountain Real Estate were amazing through the process of selling my property. They made the sale seamless with great communication and provided honest feedback to negotiate the best offer. I ... more
5
REA Verified Verified review
5 Star Google Review
Phil and Mel have been wonderful agents, they really care for their tenants and do everything they can to help especially in tough times. Great communicators and always on the ball regardless. My son and I Couldn't be ha ... more
5 Star Google Review
Mel was such a delight to deal with whilst leasing with Mid Mountains Real Estate. Polite, professional and friendly. I would highly recommend Mel and her team to anyone seeking property solutions - renting, buying or se ... more
5 Star Google Review
Mel has been wonderful managing our property! She has made the whole process so easy, from set up to finding excellent tenants. She is diligent, and friendly, and it feels like she cares not only for us as landlords, but ... more
5 Star Google Review
Absolutely amazing real estate agency!! The people there are FABULOUS! Especially Mel, who got us into our first rental. She is super friendly, helpful, and approachable! We couldn’t be happier!
5 Star Google Review
Great service, great team, highly recommend Mel, Phil and the team at Mid Mountains Real Estate.
5 Star Google Review
Best agent in the mountains. They are always reliable, honest and helpful!
5 Star Google Review
Mel and her team have been fabulous for our special needs son. They were able to find him a rental and have been respectful and courteous to his needs. They are great people as well as very professional.
5 Star Google Review
I wish we had have been able to find a rental through Mel and Phil while recently searching. We needed somewhere urgently. I highly recommend Mel and Phil for their honesty and understanding of peoples circumstances. M ... more
5 Star Google Review
We have been clients of Mid Mountains Real Estate for a few months, and we cannot fault them. Mel is so lovely to deal with, and is always prompt in replying to emails and fixing issues. I would undoubtedly recommend the ... more
Wish we could give Phil 6 stars
From the first meeting with Phil to the settlement of our house , Phil and his team have been beyond exceptional. Very willing to help and even offering advice and knowledge at any time of the day and night. Could not recommend Phil and Mid Mountains Real Estate highly enough. Thankyou for everything
5
Verified review
Phil was very engaging, obliging, honest in his appraisal of our property and worked hard to get us a great result. I would thoroughly recommend him and his team to anyone looking to sell in the Blue Mountains. Thanks Phil!
5
Verified review
Phil and the team at Mid Mountain Real Estate were amazing through the process of selling my property.

They made the sale seamless with great communication and provided honest feedback to negotiate the best offer.

I would recommend Phil and the team in a heartbeat.
5
Verified review
5 Star Google Review
Phil and Mel have been wonderful agents, they really care for their tenants and do everything they can to help especially in tough times. Great communicators and always on the ball regardless. My son and I Couldn't be happier with them! well done guys.
5 Star Google Review
Mel was such a delight to deal with whilst leasing with Mid Mountains Real Estate. Polite, professional and friendly. I would highly recommend Mel and her team to anyone seeking property solutions - renting, buying or selling.
5 Star Google Review
Mel has been wonderful managing our property! She has made the whole process so easy, from set up to finding excellent tenants. She is diligent, and friendly, and it feels like she cares not only for us as landlords, but for our tenants too (which is important to us). Nothing is too much trouble! I highly recommend using Mid Mountains Real Estate for property management!
5 Star Google Review
Absolutely amazing real estate agency!! The people there are FABULOUS! Especially Mel, who got us into our first rental. She is super friendly, helpful, and approachable! We couldn’t be happier!
5 Star Google Review
Great service, great team, highly recommend Mel, Phil and the team at Mid Mountains Real Estate.
5 Star Google Review
Best agent in the mountains. They are always reliable, honest and helpful!
5 Star Google Review
Mel and her team have been fabulous for our special needs son. They were able to find him a rental and have been respectful and courteous to his needs. They are great people as well as very professional.
5 Star Google Review
I wish we had have been able to find a rental through Mel and Phil while recently searching. We needed somewhere urgently.

I highly recommend Mel and Phil for their honesty and understanding of peoples circumstances.

Mel and Phil were both really helpful and understanding of our situation. They are personable, respectful, down to earth and have great people skills which is really helpful in stressful circumstances such as ours. We need more real estate agents like Mel and Phil. Thank you for your help. We may need your help depending on our new property manager.
5 Star Google Review
We have been clients of Mid Mountains Real Estate for a few months, and we cannot fault them. Mel is so lovely to deal with, and is always prompt in replying to emails and fixing issues. I would undoubtedly recommend their services!
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